Frequently Asked Questions
Everything you need to know about your NADINE MERABI experience.
How long does international shipping take?
We offer worldwide express shipping. Orders are typically processed within 24 hours, and delivery usually takes between 2 to 5 business days depending on your location.
What is your return policy?
We hope you love your purchase, but if you need to return an item, we accept returns within 14 days of receipt. Items must be in their original condition, unworn, with all tags and the security ribbon attached.
How do I find my perfect size?
Each product page features a detailed size guide. Our garments are designed to fit true to size, but we recommend checking your measurements against our chart to ensure the perfect fit for your silhouette.
Will I have to pay customs and duties?
For many regions, including the UK, USA, and EU, we ship on a DDP (Delivery Duty Paid) basis, meaning taxes are included at checkout. For other countries, please check our shipping policy for specific details.
Can I track my order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.
Are your garments made sustainably?
At NADINE MERABI, we are committed to conscious luxury. We focus on high-quality craftsmanship to ensure longevity, and we are continuously working to improve our supply chain and packaging to reduce our environmental impact.